FAQs

A FEW

THIS TO KNOW

At AfterGlo facial studio, appointments are reserved exclusively for you to ensure a personalized and relaxing experience. 

Appointment scheduling 

All appointments must be booked in advance. You may schedule your serive:

  • Online: through the Vagaro booking link for real-time availability.  

Available time slots are displayed based on current availability, which shows appointments 24 hours in advance. Appointments are offered on a first-come, first-served basis. 

While all appointments are appointment-only, if you’re interested in booking a same-day facial, you’re welcome to contact, by text or email to inquire about opening or last-minute cancellations. 

Please note that same-day availability is not guaranteed. Openings may occur if another client cancels or reschedules, but these are offered on a first-come, first-served basis. 

For the best chance at securing your preferred time, I recommend booking your appointment in advance. However, if you’d like to check for last-minute opportunities, you’re always welcome to reach out. 

Booking Confirmation 

A confirmation message will be sent once your appointment is successfully scheduled. Appointments are not guaranteed without a confirmed booking. A credit card is required at the time of booking to secure your appointment. 

Booking Restrictions

  • Clients under 18 must have parental or guardian consent and be present. 

  • Multiple appointments may not be booked back-to-back without prior approval. 

  • Availability may vary during the holidays or special promotions 

  • Please arrive on time to receive the full experience of your treatment. 

RESCEUDALING & CANCELLATION POLICY:

AfterGlo Facial Studio is by appointment only. We ask that you please reschedule or cancel at least 48 hours before your appointment to avoid a cancellation fee.

  • Cancellations made within 24 hours of your scheduled appointment will be charged 50% of the service price.

  • No-shows will be charged 100% of the service cost.

  • Same-day cancellations will also be charged 100% of the scheduled service cost.


REPEAT CANCELLATIONS OR NO-SHOWS:

Clients who cancel or reschedule three consecutive times will be required to place a $50 deposit when booking future appointments. This deposit will go towards your next appointment.

If you no-show or cancel, your deposit is considered non-refundable. Repeated no-shows or late cancellations may result in the refusal of future bookings. All deposits and prepaid services are non-refundable, unless the appointment is canceled or rescheduled at least 48 hours in advance.

LATE ARRIVALS:

If you arrive more than 15 minutes late, please text me as soon as possible.

While I’ll do my best to accommodate you, late arrivals may result in a shortened service or a $50 late cancellation fee if the appointment cannot be performed.

WHAT SHOULD I DO BEFORE MY APPOINTMENT?

It is much appreciated if you arrive at your facial appointment with no makeup on and have discontinued the use of any retinol product for at least 5 days.

If you are currently on ACCUTANE*, please do not book an appointment until you have been off the medication for 6 months minimum. For other acne medications, please contact your doctor and me to decide if a facial is right for you.

HOW DO I PREP MY SHIT BEFORE A FACIAL?

Avoid the use of any harsh scrubs, retinol, or active ingredients, 5 days before your facial. There is no need to do your skincare routine the day of your service

( just put on some SPF! )

WHAT IS THE DOWNTIME AFTER A FACIAL?

While all my facials are non-invasive and require little to no downtime, results may vary from person to person. What I advise my clients to do 5-7 days post facial:

  • Avoid hot water on the face.

  • Avoid the use of saunas for 24-48 hours.

  • Avoid sweating or working out for 24 hours.

  • No picking or touching the face.

  • Clean makeup brushes, pillow cases, & towels.

  • No makeup if possible for 24 hours.

  • Avoid the use of active products, exfoliation, and retinol for 3 days post-facial.

WHAT IF I BREAKOUT AFTER MY FACIAL?

Some may experience what we call purging after a facial treatment, not to be confused with breakouts. Clients who receive facials that include exfoliation, enzymes, extractions, & chemicals are turning over dead skin cells.

This means congestion that is already forming under the surface is being pushed up faster. They may be small, come to a head quickly, and clear within 5-10 days.

Think of it as a spring cleaning- unpleasant at first, but productive in the journey to healthy skin. Refrain from picking or squeezing, keep your routine simple for a few days with gentile products & avoid using makeup.

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